Privacy Policy

Your privacy matters to us

PRIVACY POLICY – HOW WE COLLECT, USE & PROTECT YOUR DATA

Data Controller and Company Information

Company: Valencio Digital Marketing

Address: 244 S Randall Road Elgin, IL 60123, United States

Contact Email: info@valenciodigitalmarketing.com

Categories of Information We Collect

We collect limited categories of personal information to provide, improve, and secure our digital marketing services.

Information may be collected directly from you (when you fill out a form, contact us, or subscribe) or automatically (through cookies, analytics tools, and website interactions).

Examples include your name, email address, phone number, company details, IP address, browser/device information, and marketing preferences.

All data requested is generally necessary for service delivery. If certain information is optional, you will be informed, and you may choose not to provide it without affecting your service access.

We also use cookies and similar technologies for analytics, personalization, and service performance. For details, please refer to our Cookie Policy.

Users are responsible for ensuring that any third-party personal information they share with us has been collected lawfully and with consent.

Data Processing Methods and Locations

Processing Procedures

We apply strong technical and organizational security measures to prevent unauthorized access, misuse, or disclosure of your personal information.

Data is processed using secure IT systems and software tools. Access is restricted to authorized personnel (e.g., administrative, sales, marketing, technical, or legal staff) and carefully selected third-party service providers (such as hosting, analytics, IT support, or communication tools) who act as Data Processors. A full list of processors is available on request.

Processing Legal Foundation

We process personal information based on one or more of the following legal grounds:

  • When you provide explicit consent
  • When required for contractual obligations or pre-contract steps
  • When needed for compliance with legal obligations
  • When processing is carried out in the public interest or under official authority
  • When based on our legitimate interests, provided they do not override your rights

Note: In some jurisdictions, we may rely on legitimate interest as a lawful basis unless you object, except where European data protection laws require explicit consent.

We will always clarify the legal basis for data collection and inform you whether the provision of data is mandatory or contractual.

Processing Location

Data is processed at our offices and in secure facilities of third-party partners. Depending on your location, your information may be transferred internationally.

When data is transferred outside the European Union or to international organizations, we ensure adequate safeguards such as data protection agreements and recognized compliance mechanisms.

Data Retention Period

We retain personal information only as long as it is required for the purposes outlined in this policy.

Specifically:

  • Data collected for contractual purposes is kept until the contract is completed
  • Data collected for legitimate interests is retained as long as necessary for those purposes

We may also retain information for longer periods where required by law or with your consent (unless withdrawn).

Once the retention period ends, your data will be permanently deleted. After this, rights such as access, rectification, or portability cannot be exercised.

User Rights Regarding Personal Information

You have full control over your personal data and may exercise the following rights:

  • Withdraw Consent: Revoke consent to data processing at any time
  • Object to Processing: Dispute processing based on legal grounds other than consent
  • Access Data: Request confirmation, details, and copies of your data
  • Correct Data: Request corrections or updates to inaccurate information
  • Restrict Processing: Ask for limited processing in certain cases
  • Delete Data: Request data erasure under specific conditions
  • Portability: Request your data in a portable, machine-readable format
  • File Complaints: Lodge a complaint with relevant data protection authorities

Processing Objection Details

You may object to processing carried out in the public interest, under official authority, or based on legitimate interest by providing reasons specific to your situation.

You may object to direct marketing at any time without justification.

Exercising These Rights

To exercise these rights, please contact us at the email provided above. All requests are free of charge and processed within one month.

Additional Information About Data Collection and Processing

Legal Proceedings

Your data may be used in legal proceedings or in stages leading to possible legal action resulting from misuse of our website or services.

We may also be required to disclose information when requested by public authorities.

Additional User Information

We may provide additional details on specific data collection or service-related practices upon request.

System Logs and Maintenance

Our systems and third-party services may collect log files (such as IP addresses and usage details) for security, troubleshooting, and maintenance purposes.

Information Not Covered

If you require further clarification on any aspect of our data collection and processing, please contact us at any time.

Do Not Track Requests

Our website does not currently respond to “Do Not Track” signals. Please review third-party service policies to understand how they handle such requests.

Privacy Policy Updates

We reserve the right to update this Privacy Policy at any time. Updates will be reflected on this page, with a revised “last updated” date. Where changes are significant or legally required, we will notify users and, if necessary, request renewed consent.